ICC's Practical Guide

09 December 2020 |

The Covid-19 pandemic accelerated the transformation of trade and brought disruptions that will permanently change the way we do business. The Practical Guide for SMEs Digital Transformation is a practical tool aimed at assisting SMEs to successfully navigate the crisis and thrive in the new scenario. The recommendations provided in this guide are timely and relevant since going digital will
be crucial to improve SMEs performance and remain competitive in a fast-moving economy in which more customers are online and expect a seamless, accessible and responsive digital experience.

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