Tuesday, 15 October 2019

SITEL Group Athens Outsourcing Center


SITEL Group Athens Outsourcing Center

Business services company SITEL Group announces plans for Athens outsourcing center at Enterprise Greece event in Paris


New business center to create 1,000 jobs

Αthens, 11 October 2019 | U.S.-based multinational SITEL Group, one of the world’s leading providers of third party business services, has announced plans to invest in Greece, setting up a business outsourcing center in Athens that will create 1,000 jobs.

The company, which operates in 18 countries around the world, made the announcement at an Enterprise Greece organized event in Paris on 10 October. At the event, agency representatives briefed senior officials from 30 French and multinational corporations about Greece’s economic prospects and incentive program for Business Process Outsourcing and Shared Service Centers.

In announcing the decision, SITEL Group CEO for Europe, Middle East and Africa Pedro Lozano cited the close cooperation and active support the company had received from Enterprise Greece among the reasons for making its decision.

“The SITEL Group, one of the world’s leading business service providers to third parties, has taken the decision to expand its global footprint by investing in Greece,” he said. “The Group’s first center in Greece will be located in Athens and is expected to create 1,000 new jobs for the provision of services to international business clients.”

At the event, Enterprise Greece representatives briefed business executives on the outlook for the Greek economy as well as the business-friendly legal and regulatory initiatives taken to attract foreign investment in areas like research & development, financial services, software development and technical support, as well as related services in the knowledge economy. They also highlighted Greece’s high-quality human resources and skilled workforce trained in foreign languages and information technology, factors which provide a competitive advantage for both the country and multinational investors.

In addition, Greece has invested heavily in infrastructure and particularly in 5th generation broadband networks that help make the country an attractive destination for technology-intensive investments and lays the groundwork for the digital transformation of the Greek economy.

Foreign business executives were also briefed on the new investment incentives scheme offered by Greece for intra-group services, which aim to create new full-time jobs and support vocational training, new technologies, as well as research and development.